76 E. Customer loyalty F. Increased Sales G. Increased company productivity H. All the above are correct - CORRECT Q7. What are the duties of the CSR Manager? D. The CSR Manager serves as intermediary between foreign buyers and domestic sellers. E. THE CSR Manager is responsible for greeting visitors and delivering exceptional customer service assistance. F. The CSR makes sure that Company's practices, processes, products, and procedures are ethical, sustainable, and environmentally in compliance with national and international rules and practices. - CORRECT Q8. What is the Social and Environmental Responsibility Report? D. A European regulation E. The report on the social and environmental responsibility actions carried out during the year - CORRECT F. The balance sheet of the partners of a company Q9. What is the EU Ecolabel? D. An agreement between a Company and the Stakeholders to take sustainable actions. E. A label of fashion luxury products F. A label of environmental excellence that is awarded to products and services meeting high environmental standards. - CORRECT Q10. What does the expression ISO 14001:2015 mean? D. A smartphone model built according to the principles of environmental and social sustainability. E. The international standard law that a company must comply with in order to operate in a sustainable way. - CORRECT F. It has no meaning. Q11. What is the UN Global Compact?
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